Couriers

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The client had 3 parts stores in 3 states, all acting independently of each other. As a result, the proliferation of suppliers were being used & best practices weren't being shared across the group.

The client engaged Spend Solutions to conduct a strategic review of the courier spend category with a view towards developing an overarching strategy across the group. Central to the clients' thinking was consolidating spend with fewer suppliers & encouraging greater communication across sites to identify & share best practices.

Spend Solutions undertook a strategic review of the courier spend category, which involved a spend analysis, supplier analysis, market analysis & internal stakeholder interviews. 

Based on the information gathered through the strategic review Spend Solutions was then able to negotiate improved commercial & pricing terms with the client's main suppliers. Spend Solutions also proposed a number of initiatives aimed at optimising how courier services were used & sharing those experiences with internal stakeholders.